Smart Spaces Improve Operations, Customer Experience, and Security

“Keeping pace in a smarter world” is an executive briefing paper by MIT Technology Review Insights and is based on interviews conducted in April and May 2019.


Advancements in video intelligence, IoT, artificial intelligence (AI) and machine learning (ML) are driving the creation of smart spaces across different industries including government (cities), airports, education, manufacturing and retail.

MIT Technology Review explores:

  • What’s driving rapidly emerging smart spaces, which Gartner highlighted in their Top 10 Key Strategic Technology Trends of 2019
  • The key technologies enabling smart spaces in a variety of environments
  • How to protect privacy, comply with regulations, and solve related challenges
  • Real-life smart spaces examples in various industries including cities, government, campuses, and transportation

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